top of page

Store Policy

Customer Care

Welcome to Aziz Clothes, your one-stop destination for stylish and quality clothing. Before you shop with us, please take a moment to review our store policies. These policies are designed to ensure a seamless and enjoyable shopping experience for all our customers.

1. Ordering and Payment:

  • Order Placement: Browse our website and add your favorite items to your cart. Follow the simple checkout process to place your order.

  • Payment Methods: We accept major credit cards, debit cards, and PayPal for secure online payments.

  • Pricing: All prices on our website are in INR, and they are inclusive of taxes. Shipping charges may apply and will be displayed at checkout.

  • Order Confirmation: You will receive an order confirmation email shortly after placing your order. Please review it carefully and contact us if you notice any discrepancies.

2. Shipping:

  • Processing Time: Orders are typically processed within 4-6 business days. We will notify you if there are any delays.

  • Shipping Options: We offer various shipping options, including standard and expedited shipping. You can choose the one that suits your needs during checkout.

  • Shipping Fees: Shipping fees are calculated based on your location and the selected shipping method.

  • Tracking: Once your order ships, you will receive a tracking number to monitor the delivery status of your package.

3. Returns and Exchanges:

  • Return Policy: We accept returns within 5 days of delivery for unworn, unwashed, and undamaged items with all original tags and packaging.

  • Exchange Policy: If you received a defective or incorrect item, please contact us within 7 days of delivery to arrange for an exchange.

  • Refunds: Refunds will be issued to your original payment method once we receive and inspect the returned item(s).

4. Customer Support:

  • Contact Information: If you have any questions, concerns, or require assistance, our customer support team is available via email at azizzshop@gmail.com or through our contact form on the website.

  • Feedback: We value your feedback and continuously strive to improve our services. Feel free to share your suggestions and experiences with us.

5. Privacy and Security:

  • Privacy Policy: We respect your privacy and protect your personal information. Please read our Privacy Policy to understand how we collect, use, and safeguard your data.

  • Security: We employ industry-standard security measures to ensure the safety of your information during transactions.

6. Product Information:

  • Product Accuracy: We make every effort to display accurate product images and descriptions. However, there may be slight variations in color or design due to screen settings.

  • Sizing: Refer to our sizing charts to select the correct size for your garments. If you need further assistance, please contact our customer support team.

7. Social Media and Community:

  • Join our community on social media to stay updated on the latest arrivals, promotions, and fashion trends.

  • We encourage you to share your Aziz Clothes experiences on social media using #AzizClothes to connect with fellow shoppers.

By shopping at Aziz Clothes, you agree to abide by these policies. We reserve the right to amend our policies at any time, and the updated versions will be posted on our website. Thank you for choosing Aziz Clothes for your fashion needs. Happy shopping!

Payment Methods

Payment Methods

- Credit / Debit Cards
- RAZORPAY

- UPI/Gpay/Phonepe/Paytm

- Cash on delivery 

bottom of page